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Shipping and Returns
How are my items shipped?
 
Ivy Software is a preferred United Parcel Services (UPS) shipper so the default shipping method for both US and International shipping is UPS. However, we do offer United States Postal Service (USPS) shipping as an alternative. Please note, UPS orders are shipped every business day (Monday- Friday). However, USPS orders may be delayed up to 24 hours for shipment due to post office hours. Below is a UPS Ground map with time in transit information for U. S. orders.
 
 
UPS GRound Time in Transit Map for Zip Code 23106
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.  You will receive tracking information when the products have shipped.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Ivy Software
1146 Richmond Tappahannock Hwy
Manquin, VA 23106
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